Computer System Management

Does your sales manager also manage your computer systems and networks? Let them get back to sales and leave the management of your computer systems to a trusted expert, Factory Insite, Inc.

When you choose Factory Insite, Inc., you are choosing over 30 years of experience that will assist you in proactively managing your computer systems, applying technology to strategic advantage, and identifying areas of potential improvement in your processes.

Factory Insite, Inc. maintains its own internal computer network consisting of Windows 95/98/NT/2000/XP/Vista, UNIX, and OpenVMS systems. We are participants in numerous internet list services that keep us up to date on system management, performance tuning, security management, and many other topics. We are then able to pass on this information to our customers based on their individual needs.

There are both initial and ongoing tasks to our service. What you can expect is listed below.

INITIAL SYSTEMS/NETWORK AUDIT

• Define desired level of service
• Configuration Identification - software/hardware inventory
• Installation of software for diagnostic and management usage
• Perform security audits on systems and networks
• Provide your management the status of your systems performance and security

CONTINUING MANAGEMENT SERVICES

• Software service including service packs and patches
• Hardware replacement using customer provided critical components on site
• Performance Monitoring - tracking the performance of shared network components
• System Management - tuning of poor performing components
• Capacity Planning - predicting future technology needs
• Configuration and Asset Management - maintain up-to-date information
• Resource Accounting - assignment of usage to projects/departments
• Continuing security evaluation and installation of security updates
• Develop procedures for customer performed tasks (backup, adding new users, etc.)
• Availability of Factory Insite, Inc. personnel for research into technology directions

These comprehensive services are designed to prevent unnecessary down time by being proactive in maintaining healthy systems. They also allow us to provide actual measurements to help your company in planning for future growth to provide timely technology in order to sustain and reach planned business goals.

An additional service we offer is a comprehensive disaster recovery plan. Managing your computer systems and networks without one is a recipe for disaster.