Blog posts November 2006
A couple of weeks back I was with a group that gets together quarterly to discuss business metrics and innovation issues. Our region has received one of the 13 US Department of Labor WIRED (Workforce Innovation in Regional Economic Development) initiative grants and we talked with some of the peo...
Many processes can be managed by just observing and asking good questions. In fact, if your processes are not able to be understood by observation, you might want to consider some simplification.
On the other hand, in order to engage in any continuous performance improvement you must have measur...
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