Factory Insite, Inc. 246 S. River Ave Ste 64 Holland MI 49423 USA +1 (616) 392-6941 (800)400-2430

(800) 400-2430 sales@factoryinsite.com

Factory Insite works with shop floor data collection managers and employees who are frustrated over the lack of efficiency in their manufacturing process. We can help strengthen employee morale and increase productivity by providing clear instruction in just 7 seconds!

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Process Improvement Methodology

Improvements in physical processes are at the heart of profitability and customer satisfaction, and thatís what we do. We evaluate processes, procedures, organizational structures, and use of technology, and improve them to work best for our clients. We begin by flowcharting major business processes. Then we identify design opportunities and performance opportunities. We look for and eliminate the following:

  1. Unnecessary administrative tasks, approvals or paperwork.
  2. Duplication of identical activities performed at different points in the process.
  3. Backward flows or recycling of work.
  4. Unused data.
  5. Overly complex processes or bottlenecks.
  6. Excessive cycle time.

We improve the processes, as appropriate, by:

  1. Making steps parallel rather than sequential.
  2. Grouping non-connected sequential steps together so they can be performed all at once.
  3. Standardizing the process; using the single best practice throughout the process.
  4. Error proofing the process by providing easily understood, complete procedures.
  5. Improving the performance of an individual task by choosing a better algorithm, etc.
  6. Introducing new technology (for these types of process improvements):
    Automational - eliminating human labor from a process
    Informational - capturing process information for the purpose of understanding
    Sequential - changing process sequence, or enabling parallelism
    Tracking - closely monitoring process status and objects
    Analytical - improving analysis of information and decision making
    Geographical - coordinating processes across distances
    Integrative - capturing and distributing intellectual assets
    Disintermediating - eliminating intermediaries from a process

As you can see, this is not rocket science, itís just common sense. But, without someone dedicated to applying these techniques, and having an outsiderís perspective, processes tend to stagnate. Using these techniques at Prudential on their retirement benefit claims process, we enabled a 50% staff reduction and reduced average queue time from 20 days to 1 day, a big return for a small investment. Process improvement engagements come down to practical matters: improving service quality, reducing costs, and increasing revenue. And practical matters are easily measured - in results.

In manufacturing firms, these processes are likely candidates for improvement:

Consider contracting our services to improve some of your major business processes, perhaps those in deepest trouble, those having greatest customer impact, or those most feasible to do now. We would be happy to make an initial call at no charge to further explore how you company might benefit from any of our services. It is typical to recoup our fee from first year savings.

We provide high quality factory floor data collection and analysis systems tailored so that manufacturers can accurately determine and improve the efficiency of their environment.

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Revised: 18 Aug 2017.

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